The switch on my VOLCANO MEDIC is defective.

We as the manufacturer are responsible for the safe operation of our products. Due to our liability, we do not sell technical parts for our Vaporizers nor provide technical specifications. Any repairs not executed by our repair service violate our warranty guidelines. Therefore, we have to ask you to send in your machine for repair.


Please initiate an RMA by registering your device for repair with us.

My issue is not listed.

Please initiate an RMA by registering your device for repair with us.