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Frequently Asked Questions

What is the difference between the MIGHTY+ MEDIC and the VOLCANO MEDIC 2?

The MIGHTY+ MEDIC is a battery-powered, portable device that can also be used outside the clinical environment or the patient's home. The VOLCANO MEDIC 2, on the other hand, is a tabletop Vaporizer that is connected to a power supply for utilization. In addition, the VOLCANO MEDIC 2 is significantly larger and operates with a built-in air pump that directs the aerosol into a Valve Balloon. The Valve Balloon is removable, allowing application independent of the Hot Air Generator. You can inhale directly from the Valve Balloon with minimal draw resistance.
Instead of the Valve Balloon, the VOLCANO MEDIC 2 can also be used with the Tube Kit. The air pump is not required for this inhalation method.

The MIGHTY+ MEDIC is ideal for patients who need to use the device outside their home or clinical environment.

Can the MIGHTY+ MEDIC be used during the charging process?

The MIGHTY+ MEDIC can be used during the charging process. In order to use the "Pass-Through" function of the MIGHTY+ MEDIC (use during charging), a Power Adapter with +15V @ 3A is required.

The supercharger can be purchased here.

How long does the MIGHTY+ MEDIC battery last?

The device contains two built-in rechargeable lithium-ion batteries. The performance of the battery depends mainly on the user's habits. In addition, the application requires more energy under higher temperatures than under lower temperatures.

The MIGHTY+ MEDIC switches off automatically after 2 minutes. Can this setting be changed?

The automatic switch-off function works with a sensor that reacts to inhalations or keystrokes, which signals the device that it is being used. The automatic switch-off is an essential safety feature that cannot be deactivated. To prevent your unit from turning off during use, please press one of the buttons within 2 minutes.

How is vapor generated with the MIGHTY+ MEDIC?

The MIGHTY+ MEDIC works with a patented heating technology comprising convection and conduction. This combined heating technology means that the air is already heated as it flows through the heated Filling Chamber, ensuring immediate and continuous vaporization. The additional advantage of the heated Filling Chamber is that the plant material to be vaporized is already heated, so vaporization occurs with the first draw on the device.

How do I clean the devices?

We recommend using isopropyl alcohol or warm rinsing water to clean the Filling Chamber (VOLCANO MEDIC 2) or the Cooling Unit (MIGHTY+ MEDIC) of the device. Immerse the individual parts in alcohol for a maximum of half an hour. Prolonged contact with isopropyl alcohol can lead to color changes or embrittlement of the plastic parts.

The Herb Mill as well as the magazine must not be immersed in isopropyl alcohol. Clean these parts exclusively with warm rinsing water.

In addition, the deposit of coarse residues can be avoided by using Dosing Capsules. The Dosing Capsules can be prepared and stored in the Magazine.

How should the Filling Chamber of the MIGHTY+ MEDIC be cleaned?

After each use, we recommend cleaning the Filling Chamber of the device with the Cleaning Brush to remove coarse residues. In addition, the Filling Chamber should be cleaned at least once a week with a cotton swab soaked in alcohol. Please make sure that no alcohol drips into the interior of the device.

If the Filling Chamber Screen is clogged or has deposits, please remove the lower Filling Chamber Screen from the Filling Chamber by pressing it in along the notches of the Filling Chamber. This may cause the Screen to bulge and become loose.
Insert a new Screen, making sure that the edges of the Screen lock into the groove.

How should the Filling Chamber of the MIGHTY+ MEDIC be cleaned?

After each use, we recommend cleaning the Filling Chamber of the device with the Cleaning Brush to remove coarse residues. In addition, the Filling Chamber should be cleaned at least once a week with a cotton swab soaked in alcohol. Please make sure that no alcohol drips into the interior of the device.

If the Filling Chamber Screen is clogged or has deposits, please remove the lower Filling Chamber Screen from the Filling Chamber by pressing it in along the notches of the Filling Chamber. This may cause the Screen to bulge and become loose.
Insert a new Screen, making sure that the edges of the Screen lock into the groove.

Which factors can influence the vaporization?

First and foremost, the proportion of aroma and active ingredient vapors depends on the nature (quality) and amount (quantity) of the plant placed in the Filling Chamber. Other important factors are the size of the surface of the plant materials and the vaporization temperature:

Quality: the concentration of active ingredients contained in the plant material.
Quantity: The amount of plant material in the Filling Chamber.
Surface area: The finer the plant material is ground, the greater the surface area from which the active ingredients can be released.
Temperature: The higher the temperature, the more active ingredients are released at once.
Lung power: The more air is drawn through the Filling Chamber, the more vapor is generated.

How do I know if the contents in the Filling Chamber/Dosing Capsule have been used up?

We generally recommend starting inhalation at a temperature of 180°C. During the inhalation process, it is recommended to increase the temperature gradually (about 5 degrees) as the amount of exhaled vapor decreases. As soon as no more vapor is produced at the maximum temperature of 210°C, the contents of the Dosing Capsule are largely used up.